Shipping policy
Last updated: September 25, 2026
This Shipping Policy explains how orders placed through our Shopify store are processed, shipped, and delivered.
Distryction LLC operates an online fashion store offering clothing, footwear, accessories, and other fashion and lifestyle products.
1. Merchant Identification
Distryction LLC
EIN: 42-5151260
Legal entity: Limited Liability Company organized in the State of Wyoming, United States
Principal address: 1320 Big Horn Ave, Worland, WY 82401, United States
Email: info@distryctionllc.com
Phone: +1 573 509 0995
Billing descriptor: Distryctive SP
2. Products We Ship
Our Shopify store offers physical fashion and lifestyle products that require delivery to the shipping address provided by the customer.
Products may include:
• Clothing
• Footwear
• Fashion accessories
• Bags and related accessories
• Seasonal fashion items
• Other lifestyle and fashion products displayed in our store
Product availability may vary and is subject to the information displayed on the relevant product page.
3. Order Processing
Orders begin processing after payment has been successfully confirmed.
During processing, we may:
• Verify payment and order information
• Confirm product availability
• Prepare and package the purchased items
• Perform fraud prevention or security checks where necessary
• Prepare the order for collection by the applicable shipping carrier
Processing time is separate from shipping and transit time.
Orders placed during weekends, public holidays, or periods of unusually high demand may require additional processing time.
4. Shipping and Estimated Delivery
Available shipping methods and estimated delivery times are displayed during checkout or otherwise communicated to the customer before or after the order is processed.
Estimated delivery times begin after the order has been processed and handed over to the applicable shipping carrier.
Delivery estimates are provided in good faith but are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by:
• Customer location
• Shipping method selected
• Carrier availability and performance
• Weekends and public holidays
• Weather conditions
• Customs procedures
• Periods of high demand
• Incorrect or incomplete delivery information
• Circumstances outside our reasonable control
5. Shipping Costs
Any applicable shipping costs will be displayed during Shopify checkout before the customer completes the purchase.
Shipping charges may vary depending on:
• Delivery destination
• Shipping method
• Order size or weight
• Products purchased
• Promotional shipping offers
• Other logistical factors
Where free shipping is offered, any applicable conditions will be clearly displayed on our website or during checkout.
6. Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review:
• Full recipient name
• Street address
• Apartment, unit, or building number where applicable
• City
• State, province, or region
• Postal or ZIP code
• Country
• Contact details
Distryction LLC is not responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.
If you notice an error after placing an order, contact us as soon as possible at info@distryctionllc.com.
We cannot guarantee that an address can be changed after an order has entered processing or has been handed over to the carrier.
7. Tracking Information
Where tracking is available, customers will receive tracking information after the order has been shipped.
Tracking may be provided through:
• A shipping confirmation email
• The Shopify order status page
• A tracking link supplied by the shipping carrier
• Another order communication sent by us
Tracking information may require some time to update after the shipping label has been created or the package has been collected.
8. Delivery Delays
Although we work to ensure orders are delivered within the estimated timeframe, occasional delays may occur.
Delays may result from:
• Carrier disruptions
• Weather conditions
• Customs inspections
• Public holidays
• High shipping volumes
• Transportation interruptions
• Incorrect delivery information
• Events outside our reasonable control
A delay does not automatically mean that an order has been lost.
If your order is significantly delayed, please contact us so that we can review the available tracking and shipping information.
9. Lost or Missing Packages
If tracking information indicates that an order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us at:
Please provide:
• Your full name
• Email address used for the order
• Shopify order number
• Delivery address
• Tracking number, where available
• Brief description of the issue
We will review the available shipping information and, where appropriate, contact or coordinate with the applicable carrier.
10. Packages Marked as Delivered
If tracking indicates that your package has been delivered but you cannot locate it, we recommend:
• Checking the delivery location carefully
• Asking other members of your household
• Checking with neighbors or building reception where appropriate
• Reviewing any delivery photograph or carrier notification
• Contacting the carrier where applicable
• Contacting us if the package still cannot be located
We will make reasonable efforts to assist with the available shipping information.
11. Failed Delivery and Returned Packages
A package may be returned to the sender because of:
• An incorrect or incomplete address
• An unavailable recipient
• Failure to collect the package
• Refusal of delivery
• Carrier restrictions
• Customs-related issues
If an order is returned, please contact us so that we can review the available options.
Additional shipping costs may apply if a package must be shipped again due to incorrect information provided by the customer or failure to receive or collect the shipment.
12. Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us as soon as reasonably possible.
Please provide:
• Your order number
• Full name
• Description of the issue
• Clear photographs of the product received
• Clear photographs of the packaging where relevant
We will review the information and provide an appropriate solution in accordance with our Refund Policy and applicable consumer protection law.
13. International Shipping
Where international shipping is available, orders may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country.
Unless expressly stated otherwise during checkout, customers are responsible for any customs duties, import taxes, or similar charges imposed by local authorities.
Customs processing may also cause additional delivery delays outside our control.
14. Order Changes and Cancellations
If you need to modify or cancel an order, contact us as soon as possible at:
We will attempt to accommodate the request where possible.
However, once an order has entered fulfillment or has been shipped, we may no longer be able to modify or cancel it.
Any return or refund after shipment will be subject to our Refund Policy and applicable consumer protection rights.
15. Payments
Orders are placed through our Shopify store and may be paid using Shopify Payments or other payment methods available during checkout.
Orders will normally proceed to fulfillment only after payment has been successfully authorized or confirmed.
Purchases from our store may appear on your bank or card statement under the following billing descriptor:
Distryctive SP
If you do not recognize a transaction with this descriptor, please contact us at info@distryctionllc.com so that we can help identify the corresponding order.
16. Customer Responsibility
Customers are responsible for reviewing their order information before completing checkout.
This includes:
• Products and variants selected
• Size
• Colour
• Quantity
• Shipping address
• Contact information
• Shipping method
• Total price
Please contact us promptly if you identify an error after submitting your order.
17. Changes to This Policy
We may update this Shipping Policy when necessary to reflect changes to our shipping methods, carriers, fulfillment procedures, Shopify store, business practices, or applicable legal requirements.
Any revised version will become effective when published on this website.
18. Contact
For questions regarding shipping, tracking, delivery, or an existing order, please contact:
Distryction LLC
EIN: 42-5151260
Address: 1320 Big Horn Ave, Worland, WY 82401, United States
Email: info@distryctionllc.com
Phone: +1 573 509 0995
Billing descriptor: Distryctive SP
© 2026 Distryction LLC. All rights reserved.